Privacy Policy

Introduction

Melbourne Print and Publish is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using our website, you agree to the terms of this Privacy Policy.

Founded in 2022, Melbourne Print and Publish was created with a simple mission: to make professional publishing accessible to every author with a story worth telling. Since launching, we have helped hundreds of authors transform their manuscripts into professionally published books they are proud of.

Information We Collect

We may collect personal information when you visit our website, request a quote, submit a manuscript, sign up for updates, purchase services, or communicate with us.

The types of personal information we may collect include:

Contact Information:

Name, email address, mailing address, phone number.

Payment Information:

Credit card details, billing information, or other payment data.

Publishing Project Information:

Manuscripts, drafts, files, book concepts, project notes, or publishing requirements.

Usage Data:

Information regarding your browsing activity, such as IP address, browser type, device type, pages visited, and time spent on the website.

Marketing Preferences:

Preferences regarding newsletters, promotions, and communications.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfil service requests and orders.
  • To communicate regarding your account, manuscript, project progress, or enquiries.
  • To send quotations, invoices, updates, and confirmations.
  • To provide editing, design, ghostwriting, publishing, printing, and marketing services.
  • To send promotional emails or newsletters where you have opted in.
  • To improve our website, services, and customer experience.
  • To analyse website performance and user behaviour.
  • To comply with legal obligations or enforce our legal rights.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information.

These measures may include:

  • Secure servers
  • SSL encryption where applicable
  • Restricted internal access to sensitive data
  • Secure payment processing systems
  • Administrative safeguards for project files and manuscripts

While we take reasonable precautions, no method of online transmission or storage can be guaranteed as completely secure.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information in the following circumstances:

Service Providers:

Trusted third-party providers who assist in operating our business, such as payment processors, hosting providers, email services, printing partners, or distribution platforms.

Project Fulfilment:

Editors, designers, marketers, formatters, or contractors working directly on your publishing project under confidentiality expectations.

Legal Compliance:

Where required by law, court order, subpoena, or regulatory request.

Business Transfers:

In the event of a merger, acquisition, restructuring, or sale of Melbourne Print and Publish.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve the functionality and performance of our website.

These technologies help us:

  • Remember your preferences
  • Analyse visitor trends
  • Improve website speed and usability
  • Understand how users interact with our pages
  • Support advertising and remarketing campaigns

You may disable cookies through your browser settings, although some features of the website may not function correctly.

Your Rights and Choices

You have the following rights regarding your personal information:

Access & Correction:

You may request access to or correction of your personal information.

Opt-Out:

You may unsubscribe from promotional communications at any time.

Data Deletion:

You may request deletion of your personal data, subject to legal or contractual obligations.

Withdraw Consent:

Where consent applies, you may withdraw it at any time.

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites, retailers, distributors, or social media platforms. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

Melbourne Print and Publish

Address: 470 St Kilda Rd, Melbourne VIC 3004, Australia

Email: info@melbourneprintpublish.com

Phone: +61 3 4138 8706